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Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand Hardcover - 2012 - 1st Edition
by Kelly McDonald
Details
- Title Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
- Author Kelly McDonald
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 197
- Volumes 1
- Language ENG
- Publisher Wiley
- Date 2012-11
- Illustrated Yes
- ISBN 9781118360729 / 1118360729
- Weight 0.85 lbs (0.39 kg)
- Dimensions 9.35 x 6.38 x 0.72 in (23.75 x 16.21 x 1.83 cm)
- Library of Congress subjects Customer services, Customer relations
- Dewey Decimal Code 658.812
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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
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Wiley, 2012-11-13. Hardcover. Acceptable. 0.7000 in x 9.1000 in x 6.2000 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by Kelly McDonald
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- Hardcover
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- Used Good
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- Hardcover
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- 9781118360729 / 1118360729
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Wiley, November 2012. Hardcover. Used Good/Very Good. Dust Jacket is clean and intact, with minor edge and corner wear. Front and back covers have very light edge and corner wear. Spine intact with no creasing or warping. Binding is tight and intact, pages clean and unmarked. Pages have light brown discoloration (tanning), but text is still readable. We carry new and used books in our storefront. We want you to be satisfied with your purchase. Please contact us if you have questions regarding this item.
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Crafting the Customer Experience for People Not Like You : How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
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Crafting the Customer Experience for People Not Like You : How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9781118360729 / 1118360729
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Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Crafting the Customer Experience for People Not Like You : How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
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- Used - Very Good
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- 9781118360729 / 1118360729
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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by Kelly McDonald
- Used
- good
- Hardcover
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Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
- Used
- very good
- Hardcover
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- Used - Very Good
- Binding
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- ISBN 10 / ISBN 13
- 9781118360729 / 1118360729
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Wiley, 2012. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
- Used
- very good
- Hardcover
- Condition
- Used - Very Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9781118360729 / 1118360729
- Quantity Available
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Seattle, Washington, United States
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Wiley, 2012. Hardcover. Very Good. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
by McDonald, Kelly
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