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Administrative Assistant's and Secretary's Handbook

Administrative Assistant's and Secretary's Handbook Hardback - 2007

by Stroman, James

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  • very good
  • Hardcover

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Details

  • Title Administrative Assistant's and Secretary's Handbook
  • Author Stroman, James
  • Binding Hardback
  • Edition 3rd
  • Condition Used - Very Good
  • Pages 578
  • Volumes 1
  • Language ENG
  • Publisher AMACOM/American Management Association
  • Date December 31, 2007
  • Illustrated Yes
  • Bookseller's Inventory # GOR002800447
  • ISBN 9780814409138 / 081440913X
  • Weight 2.65 lbs (1.20 kg)
  • Dimensions 10.16 x 7.4 x 1.63 in (25.81 x 18.80 x 4.14 cm)
  • Library of Congress subjects Office practice, Secretaries
  • Library of Congress Catalog Number 2007020971
  • Dewey Decimal Code 651.3

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Summary

Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.

From the publisher

Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed. Includes index.

First line

As an administrative assistant, you are hired to relieve your busy employer of a great deal of work, especially the details of office procedure and other matters that do not require your employer's personal involvement.

About the author

James Stroman (Dallas, TX) has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team.

Kevin Wilson (Acworth, GA) is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies.

Jennifer Wauson (Atlanta, GA) is President of Videologies, Inc.

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