Calming Upset Customers : Staying Effective During Unpleasant Situations Paperback - 2002
by Morgan, Rebecca
- Used
Description
Details
- Title Calming Upset Customers : Staying Effective During Unpleasant Situations
- Author Morgan, Rebecca
- Binding Paperback
- Edition 3rd ed.
- Condition Used - Very Good
- Pages 82
- Volumes 1
- Language ENG
- Publisher Crisp Publications, Incorporated, Florence, Kentucky, U.S.A.
- Date April 30, 2002
- Bookseller's Inventory # 18683432-75
- ISBN 9781560526698 / 1560526696
- Weight 0.45 lbs (0.20 kg)
- Dimensions 9.98 x 7.94 x 0.24 in (25.35 x 20.17 x 0.61 cm)
- Library of Congress subjects Customer services, Consumer complaints
- Library of Congress Catalog Number 2002114557
- Dewey Decimal Code 658.812
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