Skip to content

The Customer Rules

The Customer Rules Paperback / softback - 2013

by Lee Cockerell

  • New
  • Paperback

Description

Paperback / softback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; 39 essential rules to delivering impeccable service - from the man who ran Disneyworld.
New
NZ$24.52
NZ$16.89 Shipping to USA
Standard delivery: 7 to 12 days
More Shipping Options
Ships from Ria Christie Collections (Greater London, United Kingdom)

Details

  • Title The Customer Rules
  • Author Lee Cockerell
  • Binding Paperback / softback
  • Edition Paperback
  • Condition New
  • Pages 208
  • Volumes 1
  • Language ENG
  • Publisher Profile Books(GB)
  • Date 2013-03
  • Bookseller's Inventory # ria9781781251225_inp
  • ISBN 9781781251225 / 1781251223
  • Dewey Decimal Code 658.812

About Ria Christie Collections Greater London, United Kingdom

Biblio member since 2014
Seller rating: This seller has earned a 5 of 5 Stars rating from Biblio customers.

Hello We are professional online booksellers. We sell mostly new books and textbooks and we do our best to provide a competitive price. We are based in Greater London, UK. We pride ourselves by providing a good customer service throughout, shipping the items quickly and replying to customer queries promptly. Ria Christie Collections

Terms of Sale:

30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.

Browse books from Ria Christie Collections

About the author

Lee Cockerell is the author of "Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney." He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience.
Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.