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Essential Managers: Putting Customers First (Essential Managers Series) Paperback - 2002
by Ken Langdon, Andy Bruce
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- Paperback
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Details
- Title Essential Managers: Putting Customers First (Essential Managers Series)
- Author Ken Langdon, Andy Bruce
- Binding Paperback
- Edition 1st
- Condition Used:Good
- Pages 72
- Volumes 1
- Language ENG
- Publisher DK ADULT
- Date 2002-09-01
- Illustrated Yes
- Bookseller's Inventory # DADAX078948952X
- ISBN 9780789489524 / 078948952X
- Weight 0.27 lbs (0.12 kg)
- Dimensions 7.06 x 4.92 x 0.21 in (17.93 x 12.50 x 0.53 cm)
- Library of Congress subjects Customer relations - Management
- Library of Congress Catalog Number 2002023741
- Dewey Decimal Code 658.812
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Summary
Learn about quality control, communication, deadlines, budgeting, and planning risks.From setting out objectives to compiling the close-down report, from choosing priorities to selecting the right team, Project Management shows you how to plan, run, and monitor a project, and explains what to do if things go wrong. It contains a wealth of straight forward, expert advice on scheduling and budgeting, managing and communicating information, planning activities, and developing leadership skills to ensure successful completion of all your projects. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
First line
To maximize business performance in the future, managers must focus on their most valuable assets - their customers - today.