The Handbook for Working with Difficult Groups Hardback - - 1st Edition
by Sandy Schuman
- New
- Hardcover
Description
Standard delivery: 9 to 14 days
Details
- Title The Handbook for Working with Difficult Groups
- Author Sandy Schuman
- Binding Hardback
- Edition number 1st
- Edition 1
- Condition New
- Pages 480
- Volumes 1
- Language ENG
- Publisher John Wiley & Sons
- Date pp. liii + 422 Index
- Features Bibliography, Dust Cover, Glossary, Index, Table of Contents
- Bookseller's Inventory # 6781938
- ISBN 9780470190388 / 0470190388
- Weight 1.75 lbs (0.79 kg)
- Dimensions 9.4 x 7.1 x 1.7 in (23.88 x 18.03 x 4.32 cm)
- Library of Congress subjects Conflict management, Interpersonal relations
- Library of Congress Catalog Number 2009051940
- Dewey Decimal Code 658.314
About Cold Books New York, United States
From the rear cover
WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of "difficult groups" on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability.
The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues:
- How the group is difficult--a description of a real group and the observable phenomena that reflect the group's difficulty.
- Why the group is difficult--an exploration of the underlying causes of the difficulty.
- What you can do about it--what you can do as a group facilitator, leader, or member to help the group.
