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How People Tick � A Guide to Over 50 Types of Difficult People and How to Handle
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How People Tick � A Guide to Over 50 Types of Difficult People and How to Handle Them Paperback - 2009 - 2nd Edition

by Mike Leibling

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  • Paperback

The new edition of "How People Tick" is a practical guide to more than 50 types of difficult people, including angry people, blamers, and gossips. Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem.

Description

Kogan Page Ltd, 2009. Paperback. New. 2nd edition. 208 pages. 8.43x5.59x0.67 inches.
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Citations

  • Reference and Research Bk News, 08/01/2009, Page 6

About the author

Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. He had many clients, large and small, both in the private and public sectors, and was increasingly called upon to spend his time training, coaching and mentoring. In 1995 he founded Strategy Strategy(TM) to help people and organizations to move on in 'difficult' situations or, preferably, to spot them coming and so avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.