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How to Win Customers & Keep Them for Life
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How to Win Customers & Keep Them for Life Paperback - 2000

by LeBoeuf, Michael, Ph.D

  • Used
  • Paperback

One of the nation's foremost business consultants presents a hard-hitting, rewards-and-incentives program for creating a winning sales team. This classic, no-nonsense guide is completely updated for today's computer-driven world.

Description

New York: Berkley Books, 2000. Revised Trade Paperback Edition. Very Good +/No DJ. 12mo = 7-9". n/a. Fourth Printing Trade paperback. Light wear. Some markings in text. Bright copy. Strong and tight binding. Spine is bumped at top/bottom edges.
Used - Very Good +
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Details

  • Title How to Win Customers & Keep Them for Life
  • Author LeBoeuf, Michael, Ph.D
  • Illustrator n/a
  • Binding Paperback
  • Edition Revised Trade Paperback Edition
  • Condition Used - Very Good +
  • Pages 221
  • Volumes 1
  • Language ENG
  • Publisher Berkley Books, New York
  • Date 2000
  • Features Index, Table of Contents
  • Bookseller's Inventory # NF53309
  • ISBN 9780425175019 / 0425175014
  • Weight 0.5 lbs (0.23 kg)
  • Dimensions 8.18 x 5.17 x 0.67 in (20.78 x 13.13 x 1.70 cm)
  • Ages 18 to UP years
  • Grade levels 13 - UP
  • Library of Congress subjects Customer services, Customer relations
  • Library of Congress Catalog Number 00701532
  • Dewey Decimal Code 658.812

About Heritage Books Massachusetts, United States

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Our bookshop is located in the historic town library building of Southampton, Massachusetts. Southampton lies within the Pioneer Valley of Western Massachusetts with a view of Pomeroy Mountain to the West and Mt. Tom to the North. It is situated between the artistic, vibrant communities of Easthampton and Northampton and the city of Westfield. We have a collection of over 40,000 books with many more waiting to be unboxed and squeezed onto our shelves. The large double-door front entrance will lead you to our main floor where we hold a wide range of fiction and non-fiction titles, as well as a good selection of scarce and rare editions. The original fireplace is surrounded by hardbacks and you can peer out the original nine-foot windows. Take the staircase to the basement and you will find our large children's section and many shelves full of paperbacks. Our physical address is 225 College Highway/Route 10. Our mailing address is 241 College Highway & Clark St. P.O. Box 100 Southampton, MA 01073. The store hours indicated are by appointment only Monday through Friday, and Saturday and Sunday you can stop in. Please call to schedule an appointment if you can't make it to the store on the weekends from 11 am to 3 pm.

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Summary

"A powerhouse, a classic." --James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc.

"An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --Jere W. Thompson, President and CEO, The Southland Corporation

Michael LeBoeuf, one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.

"I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan, President, Sales Marketing Executives--Greater New York

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About the author

Michael LeBoeuf, PhD, is an author, speaker, and professor emeritus of management at the University of New Orleans. His books, Working Smart and The Perfect Business, were internationally published, and he consults with businesses of all sizes ranging from Fortune 500 companies to small banks and medical practices.