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ITIL Practitioner Guidance (ITIL v3)
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ITIL Practitioner Guidance (ITIL v3) Paperback - 2016

by AXELOS

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  • Paperback
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TSO, The Stationery Office, 2016-01-25. Paperback. Like New.
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Details

  • Title ITIL Practitioner Guidance (ITIL v3)
  • Author AXELOS
  • Binding Paperback
  • Edition Paperback
  • Condition New
  • Pages 176
  • Volumes 1
  • Language ENG
  • Publisher TSO, The Stationery Office
  • Date 2016-01-25
  • Bookseller's Inventory # 0113314876_used
  • ISBN 9780113314874 / 0113314876
  • Weight 1.41 lbs (0.64 kg)
  • Dimensions 11.04 x 8.24 x 0.38 in (28.04 x 20.93 x 0.97 cm)
  • Dewey Decimal Code 004

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About the author

Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.