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Keeping the Edge: Giving Customers the Service They Demand

Keeping the Edge: Giving Customers the Service They Demand

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Keeping the Edge: Giving Customers the Service They Demand

by Dick Schaaf

  • Used
  • Fine
  • Signed
  • first
Condition
Fine/Fine
ISBN 10
0525937994
ISBN 13
9780525937999
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Saint Charles, Illinois, United States
Item Price
NZ$19.75
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About This Item

New York: Dutton, 1995. First. Fine/Fine. A fine copy with blue cloth spine on red paper boards and gilt titles on spine Signed by the author on a bookplate on the ffep No other marks or damage at all
358 pp.

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Details

Bookseller
Stanley Louis Remarkable Books (IOBA) US (US)
Bookseller's Inventory #
AA800
Title
Keeping the Edge: Giving Customers the Service They Demand
Author
Dick Schaaf
Book Condition
Used - Fine
Jacket Condition
Fine
Quantity Available
1
Edition
First
Binding
Unknown
ISBN 10
0525937994
ISBN 13
9780525937999
Publisher
Dutton
Place of Publication
New York
Date Published
1995

Terms of Sale

Stanley Louis Remarkable Books (IOBA)

30 day return guarantee, with full refund including original shipping costs for up to 30 days.

About the Seller

Stanley Louis Remarkable Books (IOBA)

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2015
Saint Charles, Illinois

About Stanley Louis Remarkable Books (IOBA)

Seller of high quality books and ephemera, emphasizing older and unusual items, such as signed or association copies. I try to offer the kind of books, at fair prices, that appeal to me, hoping that they will appeal to others also.

Glossary

Some terminology that may be used in this description includes:

Bookplate
Highly sought after by some collectors, a book plate is an inscribed or decorative device that identifies the owner, or former...
Gilt
The decorative application of gold or gold coloring to a portion of a book on the spine, edges of the text block, or an inlay in...
FFEP
A common abbreviation for Front Free End Paper. Generally, it is the first page of a book and is part of a single sheet that...
Cloth
"Cloth-bound" generally refers to a hardcover book with cloth covering the outside of the book covers. The cloth is stretched...
Fine
A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...
Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....

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