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Keeping Score: Using the Right Metrics to Drive World Class Performance

Keeping Score: Using the Right Metrics to Drive World Class Performance

Keeping Score: Using the Right Metrics to Drive World Class Performance
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Keeping Score: Using the Right Metrics to Drive World Class Performance

by Brown, Mark Graham

  • Used
  • Hardcover
  • Signed
  • first
Condition
Good in good dust jacket. Highlighting/underlining. Signed by author. DJ has some wear and soiling, with small edge wear. Corner
ISBN 10
0814403271
ISBN 13
9780814403273
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Silver Spring, Maryland, United States
Item Price
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About This Item

New York: Quality Resources, 1996. First edition. First printing [stated]. Hardcover. Good in good dust jacket. Highlighting/underlining. Signed by author. DJ has some wear and soiling, with small edge wear. Corners of several pages creased. Limited ink underlining noted. Previous owner's label on fep.. ix, 198 p. Illustrations. Bibliography. Index. This work shows how to develop an effective Baldrige-based measurement system by targetting the vital few key measures.

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Details

Bookseller
Ground Zero Books US (US)
Bookseller's Inventory #
60546
Title
Keeping Score: Using the Right Metrics to Drive World Class Performance
Author
Brown, Mark Graham
Format/Binding
Hardcover
Book Condition
Used - Good in good dust jacket. Highlighting/underlining. Signed by author. DJ has some wear and soiling, with small edge wear. Corner
Quantity Available
1
Edition
First edition. First printing [stated]
ISBN 10
0814403271
ISBN 13
9780814403273
Publisher
Quality Resources
Place of Publication
New York
Date Published
1996
Keywords
AT&T, Baldrige Award, Cargill, Competition, Customer Satisfaction, Success Factors, Performance Measurement, Operational Measurements, Process Measurements, Ritz-Carleton, Teamwork, Northrop Grumman

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Ground Zero Books

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About the Seller

Ground Zero Books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2005
Silver Spring, Maryland

About Ground Zero Books

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Glossary

Some terminology that may be used in this description includes:

First Edition
In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...

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