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Listening to the Customer Papeback - - 1st Edition
by Joseph R. Matthews Peter Hernon
- New
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Details
- Title Listening to the Customer
- Author Joseph R. Matthews Peter Hernon
- Binding Papeback
- Edition number 1st
- Edition 1
- Condition New
- Pages 216
- Volumes 1
- Language ENG
- Publisher ABC-Clio, Incorporated
- Date pp. 201
- Illustrated Yes
- Features Bibliography, Illustrated, Index, Table of Contents
- Bookseller's Inventory # 62571388
- ISBN 9781598847994 / 1598847996
- Weight 1 lbs (0.45 kg)
- Dimensions 9.9 x 6.9 x 0.6 in (25.15 x 17.53 x 1.52 cm)
- Library of Congress subjects Consumer satisfaction - Evaluation, Customer services - Evaluation
- Library of Congress Catalog Number 2011002763
- Dewey Decimal Code 025.109
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Citations
- Reference and Research Bk News, 08/01/2011, Page 301