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Listening to the Customer Paperback / softback - 2011 - 1st Edition
by Peter Hernon
- New
- Paperback
Description
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NZ$20.96
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Details
- Title Listening to the Customer
- Author Peter Hernon
- Binding Paperback / softback
- Edition number 1st
- Edition 1
- Condition New
- Pages 216
- Volumes 1
- Language ENG
- Publisher Libraries Unlimited
- Date 2011-05-23
- Illustrated Yes
- Features Bibliography, Illustrated, Index, Table of Contents
- Bookseller's Inventory # B9781598847994
- ISBN 9781598847994 / 1598847996
- Weight 1 lbs (0.45 kg)
- Dimensions 9.9 x 6.9 x 0.6 in (25.15 x 17.53 x 1.52 cm)
- Library of Congress subjects Consumer satisfaction - Evaluation, Customer services - Evaluation
- Library of Congress Catalog Number 2011002763
- Dewey Decimal Code 025.109
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Media reviews
Citations
- Reference and Research Bk News, 08/01/2011, Page 301