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Loyalty Rules: How Today's Leaders Build Lasting Relationships Paperback - 2003 - 1st Edition
by Frederick F. Reichheld, Rob Markey
- Used
Description
Standard delivery: 7 to 14 days
About More Than Words Inc. Massachusetts, United States
More Than Words empowers youth who are in foster care, court-involved, homeless or out of school to take charge of their lives by taking charge of a business. MTW believes that when system-involved youth are challenged with authentic and increasing responsibilities in a business setting, and are given high expectations and a culture of support, they can and will address personal barriers to success, create concrete action plans for their lives, and become contributing members of society. More Than Words began as an online bookselling training program for youth in DCF custody in 2004 and opened its vibrant bookstore on Moody St in Waltham in 2005 and added its Starbucks coffee bar in 2008. MTW replicated its model in the South End of Boston in 2011, thereby doubling the number of youth served annually.
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
Details
- Title Loyalty Rules: How Today's Leaders Build Lasting Relationships
- Author Frederick F. Reichheld, Rob Markey
- Binding Paperback
- Edition number 1st
- Edition 1
- Condition Used - Very Good
- Pages 240
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, New Delhi
- Date July 3, 2003
- Bookseller's Inventory # BOS-Q-12a-01223
- ISBN 9781591393245 / 1591393248
- Weight 0.78 lbs (0.35 kg)
- Dimensions 9.18 x 6.21 x 0.63 in (23.32 x 15.77 x 1.60 cm)
- Dewey Decimal Code 658.812