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The Nordstrom Way : The Inside Story of America's #1 Customer Service Company Paperback - 1996
by Robert Spector; Patrick D. McCarthy
- Used
- Good
- Paperback
Description
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Details
- Title The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
- Author Robert Spector; Patrick D. McCarthy
- Binding Paperback
- Edition 1st edition
- Condition Used - Good
- Pages 256
- Volumes 1
- Language ENG
- Publisher Wiley & Sons, Incorporated, John, Somerset, New Jersey, U.S.A.
- Date 1996
- Bookseller's Inventory # G0471161608I3N00
- ISBN 9780471161608 / 0471161608
- Weight 0.72 lbs (0.33 kg)
- Dimensions 9.26 x 7.74 x 0.43 in (23.52 x 19.66 x 1.09 cm)
- Library of Congress Catalog Number 96-39182
- Dewey Decimal Code 658.871
First line
A couple of dozen well-groomed and neatly dressed men and women are seated behind a horseshoe configuration of gray tables in a downtown Seattle office building near the pike place market.