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People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts

People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts

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People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts

by Robert Bolton

  • Used
  • very good
  • Paperback
Condition
Very Good
ISBN 10
067162248X
ISBN 13
9780671622480
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Seller rating:
This seller has earned a 2 of 5 Stars rating from Biblio customers.
GORING BY SEA, West Sussex, United Kingdom
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About This Item

Paperback. Very Good.

Synopsis

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

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Details

Bookseller
World of Books Ltd GB (GB)
Bookseller's Inventory #
GOR001252596
Title
People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts
Author
Robert Bolton
Format/Binding
Paperback
Book Condition
Used - Very Good
Quantity Available
4
ISBN 10
067162248X
ISBN 13
9780671622480
Publisher
Touchstone
Place of Publication
Old Tappan, New Jersey, U.s.a.
This edition first published
1986-06-06

Terms of Sale

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About the Seller

World of Books Ltd

Seller rating:
This seller has earned a 2 of 5 Stars rating from Biblio customers.
Biblio member since 2007
GORING BY SEA, West Sussex

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