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Performance Management: A Business Process Benchmarking Approach
Stock Photo: Cover May Be Different

Performance Management: A Business Process Benchmarking Approach Hardcover - 1995 - 1st Edition

by Rolstadas, A

  • Used
  • Hardcover

Description

Chapman & Hall, 1995. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780412605604
Used: See description
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Details

  • Title Performance Management: A Business Process Benchmarking Approach
  • Author Rolstadas, A
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Pages 412
  • Volumes 1
  • Language ENG
  • Publisher Chapman & Hall, New York, NY, U.S.A.
  • Date 1995
  • Illustrated Yes
  • Features Illustrated
  • Bookseller's Inventory # 9740250
  • ISBN 9780412605604 / 0412605600
  • Weight 1.46 lbs (0.66 kg)
  • Dimensions 9.5 x 6.38 x 1.08 in (24.13 x 16.21 x 2.74 cm)
  • Library of Congress subjects Production management, Benchmarking (Management)
  • Library of Congress Catalog Number 94074699
  • Dewey Decimal Code 658.515

From the rear cover

The modern way to improve productivity is by a process-oriented approach. This involves focusing on the performance rather than the efficiency in a company. This new way of thinking, commonly referred to as performance management, is clearly explained and discussed in this book. Performance Management provides readers with a detailed overview of managing the performance of the modern enterprise by focusing on performance evaluation and measurement and performance improvement techniques. The book is organized in five parts as follows: productivity and competitiveness, performance planning, performance review, performance improvement, and performance-influencing factors. Productivity or performance improvement has developed into a key issue for many organizations. The book is vital reading for managers and executives in business- or technology-oriented positions, especially quality managers, planning personnel, technical and production managers and personnel dealing with enterprise development, procurement, and customer service. Performance Management will also be suitable as a text for business and engineering schools and colleges.

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