Process Assessment and Improvement : A Practical Guide Paperback - 2015
by Han van Loon
- New
Description
Standard delivery: 7 to 12 days
Details
- Title Process Assessment and Improvement : A Practical Guide
- Author Han van Loon
- Binding Paperback
- Condition New
- Pages 293
- Volumes 1
- Language ENG
- Publisher Springer
- Date 2015-01-24
- Illustrated Yes
- Features Illustrated
- Bookseller's Inventory # ria9781489993304_pod
- ISBN 9781489993304 / 1489993304
- Weight 0.97 lbs (0.44 kg)
- Dimensions 9.21 x 6.14 x 0.65 in (23.39 x 15.60 x 1.65 cm)
- Dewey Decimal Code 005
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From the publisher
From the rear cover
Process Assessment and Improvement: A Practical Guide, Second Edition, provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this second edition presents an updated version of process assessments and includes new risk methods. This guide also offers a separate reference book entitled Process Assessment and ISO/IEC 15504: A Reference Book.
Process Assessment and Improvement: A Practical Guide, Second Edition, covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. Also provided are figures on the costs of poor quality and the benefits of improvement for organizations involved in software and IT. The comprehensive improvement programs and agile improvement methodologies presented in this book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.
Process Assessment and Improvement: A Practical Guide, Second Edition, is designed for a professional audience composed of researchers, libraries and practitioners in industry. This guide is suitable for graduate-level students in computer science and engineering as well.
