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Service Breakthroughs: Changing the Rules of the Game
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Service Breakthroughs: Changing the Rules of the Game Hardcover - 1990

by Heskett, James L

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  • Hardcover
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hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Details

  • Title Service Breakthroughs: Changing the Rules of the Game
  • Author Heskett, James L
  • Binding Hardcover
  • Edition 1st
  • Condition Used - Good
  • Pages 306
  • Volumes 1
  • Language ENG
  • Publisher Free Press, New York
  • Date 1990-09
  • Illustrated Yes
  • Bookseller's Inventory # 0029146755.G
  • ISBN 9780029146750 / 0029146755
  • Weight 1.31 lbs (0.59 kg)
  • Dimensions 9.56 x 6.43 x 1.07 in (24.28 x 16.33 x 2.72 cm)
  • Library of Congress subjects Customer services, Sales management
  • Library of Congress Catalog Number 90034202
  • Dewey Decimal Code 658.812

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