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Service Breakthroughs: Changing the Rules of the Game Hardcover - 1990
by Heskett, James L
- Used
- Good
- Hardcover
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Details
- Title Service Breakthroughs: Changing the Rules of the Game
- Author Heskett, James L
- Binding Hardcover
- Edition 1st
- Condition Used - Good
- Pages 306
- Volumes 1
- Language ENG
- Publisher Free Press, New York
- Date 1990-09
- Illustrated Yes
- Bookseller's Inventory # 0029146755.G
- ISBN 9780029146750 / 0029146755
- Weight 1.31 lbs (0.59 kg)
- Dimensions 9.56 x 6.43 x 1.07 in (24.28 x 16.33 x 2.72 cm)
- Library of Congress subjects Customer services, Sales management
- Library of Congress Catalog Number 90034202
- Dewey Decimal Code 658.812
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