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Service Intelligence : Improving Your Bottom Line with the Power of IT Service Management Hardcover - 2011
by Sharon Taylor
- Used
- Good
- Hardcover
Description
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Details
- Title Service Intelligence : Improving Your Bottom Line with the Power of IT Service Management
- Author Sharon Taylor
- Binding Hardcover
- Edition INTERNATIONAL ED
- Condition Used - Good
- Pages 184
- Volumes 1
- Language ENG
- Publisher Prentice Hall PTR
- Date 2011
- Illustrated Yes
- Bookseller's Inventory # G0132692074I3N00
- ISBN 9780132692076 / 0132692074
- Weight 0.9 lbs (0.41 kg)
- Dimensions 9 x 6.1 x 0.8 in (22.86 x 15.49 x 2.03 cm)
- Library of Congress subjects Information technology - Management, Computer service industry - Management
- Library of Congress Catalog Number 2011023933
- Dewey Decimal Code 004.068
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