Skip to content

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales
Stock Photo: Cover May Be Different

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales Paperback - 1993

by Linda Richardson

  • Used
  • Good
  • Paperback

Description

Mcgraw-Hill, 1993T. paperback. Good. 0.8000 in x 8.9000 in x 5.9000 in. This is a used book in good condition and may show some signs of use or wear .
Used - Good
NZ$8.71
NZ$6.57 Shipping to USA
Standard delivery: 10 to 14 days
More Shipping Options
Ships from Once Upon a Time Books (Arkansas, United States)

Details

About Once Upon a Time Books Arkansas, United States

Biblio member since 2020
Seller rating: This seller has earned a 2 of 5 Stars rating from Biblio customers.

We are a family owned and operated, full-line, online bookstore. With our inventory of over 190,000 items, we aim to be your first stop on the internet for all of your used and out-of-print book buying needs.

Terms of Sale: 30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Please contact us BEFORE returning any book.

Browse books from Once Upon a Time Books

Summary

In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.

First line

If you could observe a series of excellent sales calls, you would find that almost all calls share key elements, despite even major differences in the calls-differences in customers, products, salespeople's personalities, and phase of the sales cycle.

Categories