Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World Hardcover - 2009 - 1st Edition
by Griffin, Jill
- New
- Hardcover
Description
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Details
- Title Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
- Author Griffin, Jill
- Binding Hardcover
- Edition number 1st
- Edition 1
- Condition New
- Pages 274
- Volumes 1
- Language ENG
- Publisher Jossey-Bass, U.S.A
- Date 2009-03-23
- Illustrated Yes
- Bookseller's Inventory # 9068823
- ISBN 9780470345047 / 0470345047
- Weight 1.05 lbs (0.48 kg)
- Dimensions 9.1 x 6.1 x 1.1 in (23.11 x 15.49 x 2.79 cm)
- Library of Congress subjects Customer services, Customer relations
- Library of Congress Catalog Number 2008050160
- Dewey Decimal Code 658.812
