Skip to content

The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality
Stock Photo: Cover May Be Different

The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean, Second Edition (ACHE Management) Paperback - 2016 - 2nd Edition

by Black, John

  • Used

Description

UsedGood. Cover has some rubbing and/or light scratches. FAST shipping, FREE tracking, and GREAT customer service! We also offer EXPEDITED and TWO DAY shipping options on qualifying orders.
UsedGood
NZ$13.29
NZ$6.64 Shipping to USA
Standard delivery: 2 to 8 days
More Shipping Options
Ships from Omega Books and More (Arkansas, United States)

Details

About Omega Books and More Arkansas, United States

Biblio member since 2021
Seller rating: This seller has earned a 5 of 5 Stars rating from Biblio customers.

Omega Books and More,INC.

Terms of Sale: Fast shipping, Free tracking, and Friendly customer service. 30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.

Browse books from Omega Books and More

About the author

Author John Black, in his career with the Boeing Company, was the first to introduce the ideas of quality gurus Dr. W. Edwards Deming and Dr. Joseph Juran to the company. He went on to gain management's commitment to the Toyota Production System (Lean). Since retiring from Boeing and founding his own consulting firm, John Black and Associates, Black has developed broad experience helping healthcare organizations implement Lean operations. Clients include Virginia Mason Medical Center in Seattle, Park Nicollet Health Services in Minneapolis, Premera Blue Cross of Mountlake Terrace, Washington, and the entire province of Saskatchewan, Canada. Black's first book, A World Class Production System (1998), was updated and greatly expanded in 2008 to reflect his additional decade of experience working with the book's concepts and helping clients, both in manufacturing and in other industries, implement them. The first edition of The Toyota Way to Healthcare Excellence (2008) gained a global readership, and Black frequently speaks at international healthcare and continuous improvement events. John Black is also the author of Lean Production: Implementing a World-Class System, published in 2008. Books published by Health Administration Press: The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean, Second Edition