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The Value Effect : A Murder Mystery about the Compulsive Pursuit of the Next Big
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The Value Effect : A Murder Mystery about the Compulsive Pursuit of the Next Big Thing Hardcover - 2000

by Guaspari, John

  • Used

A business philosophy book in the guise of a whodunit, "The Value Effect" searches for the killer of the entrepreneurial spirit of American businesses. The mystery is solved when everyone finally understands that the Value Effect is not really a Next Big Thing at all but a surprisingly straightforward solution to a persistent problem.

Description

Berrett-Koehler Publishers, Incorporated. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Used - Good
NZ$19.00
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Citations

  • Publishers Weekly, 06/12/2000, Page 0

About the author

John Guaspari, named one of the New Quality Gurus by Quality Digest, has for the past two decades been one of the business world's thought leaders on the topics of quality, customer value, and how to use the voice of the customer to energize organizational efforts. He is the author of four previous books, including I Know It When I See It, Theory Why, The Customer Connection: Quality for the Rest of Us, and It's About Time! For more information, visit www.deepcustomerconnections.com.