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Working Knowledge : How Organizations Manage What They Know
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Working Knowledge : How Organizations Manage What They Know Hardcover - 1997 - 1st Edition

by Davenport, Thomas H., Prusak, Laurence

  • Used

The definitive primer on knowledge management, this book serves as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing from their work with more than 30 firms, the authors examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value.

Description

Harvard Business Review Press. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Used - Good
NZ$11.38
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Details

  • Title Working Knowledge : How Organizations Manage What They Know
  • Author Davenport, Thomas H., Prusak, Laurence
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Condition Used - Good
  • Pages 199
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, Boston, Massachusetts, U.S.A.
  • Date December 1997
  • Features Dust Cover, Index, Table of Contents
  • Bookseller's Inventory # GRP15128996
  • ISBN 9780875846552 / 0875846556
  • Weight 1.13 lbs (0.51 kg)
  • Dimensions 9.54 x 6.52 x 0.96 in (24.23 x 16.56 x 2.44 cm)
  • Library of Congress subjects Industrial management, Organizational learning
  • Library of Congress Catalog Number 97-10781
  • Dewey Decimal Code 658.403

First line

KNOWLEDGE is neither data nor information, though it is related to both, and the differences between these terms are often a matter of degree.

Categories

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Citations

  • Library Journal, 09/01/1999, Page 0
  • LJ Best Business Books, 01/01/1998, Page 39

About the author

Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. He is the author of the worldwide bestseller, Process Innovation (HBS Press, 1993) and Mission Critical (HBS Press, 2000). Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

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