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Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management

Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management (Jossey-Bass Management) Hardback - 1994

by Egan, Gerard

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Special favors, broken rules, political promotions, and undiscussed firings all take place behind the scenes of most organizations. These "shadow side" arrangements are often overlooked and rarely discussed. Egan contends that managers who understand the "shadow side" currents moving below the surface can better manipulate those currents to their advantage. Here, he identifies the categories of behavior that affect both productivity and quality of work life. Index.

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From the jacket flap

Offers managers, consultants, and employees alike a practical "starter kit" that reveals how to identify, manage, and gain value from the below-the surface activities in an organization. Drawing on his worldwide consulting, teaching, and research experience, Gerard Egan shows how to create opportunity and competitive advantage by learning how to manage shadow-side realities. He identifies five interactive categories of behavior that affect both productivity and quality of work life in today's organizations--covert culture, the idiosyncrasies of individuals, the interactions of the organization's social system, institutional politics, and the hidden organization--and details specific skills and strategies for mining economic value from each one.Harness the covert aspects of your organization -- covert culture, individual idiosyncrasies, institutional politics -- for competitive advantage. World-renown consultant, teacher and researcher Gerard Egan identifies five "shadow side" work behaviors, and details specifics for mining the economic value of each.

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Citations

  • Booklist, 10/01/1994, Page 218

About the author

GERARD EGAN is professor of organization studies and psychology at Loyola University of Chicago. He consults to a variety of organizations worldwide including The World Bank, British Airways, and Amoco Corporation and is the author of numerous books, including the best-selling The Skilled Helper (4th edition, 1990).