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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and

Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Hardcover - 1990

by William C. Byham

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  • Hardcover

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Harmony. Good. 222mm / 152mm. Hardcover. 1990. 200 pages. <br>A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity. .
Used - Good
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