Breakthrough Customer Service

by Brown, Stanley a

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Breakthrough Customer Service: Best Practices of Leaders in Customer Support

Breakthrough Customer Service: Best Practices of Leaders in Customer Support

by Stanley A. Brown

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New
Binding
Hardback
ISBN
9780471642329
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1
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Southport, Merseyside, GBR
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NZ$49.53

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Hardback. New. This reference offers coverage of aspects of customer service and support. Contributors from companies including Coopers & Lybrand, IBM and Xerox offer advice on creating the corporate culture, establishing and using the right measurements and standards, and short- and long-term strategic planning.
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NZ$49.53
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Breakthrough Customer Service : Best Practices of Leaders in Customer Support

Condition
Used - Very Good
ISBN
9780471642329
Quantity Available
1
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Dunfermline, Fife, GBR
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This seller has earned a 5 of 5 Stars rating from Biblio customers.
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NZ$10.56

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Wiley & Sons, Incorporated, John. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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NZ$10.56
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support

by Stanley A. Brown

Condition
New
Published
1998
Binding
Hardcover
ISBN
9780471642329
Quantity Available
1
Seller
Exeter, Devon, GBR
Seller rating:
This seller has earned a 3 of 5 Stars rating from Biblio customers.
Item Price
NZ$58.92

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Description:
John Wiley & Son Ltd, 1998. Hardcover. New. 1st edition. 456 pages. 9.50x6.75x1.25 inches.
Item Price
NZ$58.92