Creeping Failure

JEFFREY HUNKER holds a PhD from the Harvard Business School. He has worked in both the public and private sectors, developing and implementing strategic policy in information security, national security, global trade, and environmental technoliges. At the US National Security Council, he led the implementation of the first national strategy for cyber security under the Clinton adminsitration. He was recently Distinguished Service Professor of Technology and Public Policy at Carnegie Mellon University, and is now principal of Jeffrey Hunker Associates in Pittsburgh.From the Hardcover edition.