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The Art of Waking People Up : Cultivating Awareness and Authenticity at Work

The Art of Waking People Up : Cultivating Awareness and Authenticity at Work Hardcover - 2003 - 1st Edition

by Joan Goldsmith; Kenneth Cloke

  • Used
  • Good
  • Hardcover

Description

Wiley & Sons, Incorporated, John, 2003. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Used - Good
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Details

  • Title The Art of Waking People Up : Cultivating Awareness and Authenticity at Work
  • Author Joan Goldsmith; Kenneth Cloke
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Condition Used - Good
  • Pages 336
  • Volumes 1
  • Language ENG
  • Publisher Wiley & Sons, Incorporated, John, San Francisco, California, U.S.A.
  • Date 2003
  • Illustrated Yes
  • Features Dust Cover, Illustrated, Index, Table of Contents
  • Bookseller's Inventory # G0787963801I3N00
  • ISBN 9780787963804 / 0787963801
  • Weight 1.27 lbs (0.58 kg)
  • Dimensions 9.34 x 6.32 x 1.11 in (23.72 x 16.05 x 2.82 cm)
  • Library of Congress subjects Organizational behavior, Mentoring in business
  • Library of Congress Catalog Number 2002015466
  • Dewey Decimal Code 658.312

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First line

We have all encountered employees who seem barely awake, who squander their work lives, who blind themselves to what is taking place within and around them, who speak and act inauthentically, who do not care about what they do, how they do it, to whom, or why.

From the jacket flap

The overwhelming challenges created by today's new work requirements -- endless technological innovation and increasingly complex organizational issues-- cry out for feedback, mentoring, and coaching processes that promote self-reflection, self-corrections, and improved performance.

In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.
Unlike other authors who describe a discreet mentoring process or coaching technique, Cloke and Goldsmith provide managers with a new paradigm for workplace feedback and ways of giving and receiving information that maximizes personal and organizational change. The Art of Waking People Up includes information on how to

  • Create work relationships that are more honest, open, respectful, and effective
  • Analyze the structures, systems, processes, and cultural practices that limit personal and organizational growth
  • Identify the behaviors that suppress awareness, creativity, and initiative
  • Target the information to pass along that will help develop creativity, flexibility, leadership, and responsiveness
  • Implement strategies for encouraging the development of democratic organizations
In addition, this book contains value-added tools, interventions, and solid strategies that will go a long way toward "waking up" people up in any organization.

About the author

Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. Joan Goldsmith is an organizational consultant, coach, and educator specializing in leadership development and organizational change. Cloke and Goldsmith are coauthors of five previous books, including The End of Management and the Rise of Organizational Democracy and Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, both published by Jossey-Bass.