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Who Stole My Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty Paperback - 2004 - 1st Edition
by Thompson, Harvey
- Used
- very good
- Paperback
Description
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Details
- Title Who Stole My Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty
- Author Thompson, Harvey
- Binding Paperback
- Edition number 1st
- Edition 1
- Condition Used - Very Good
- Pages 210
- Volumes 1
- Language ENG
- Publisher FT Press
- Date 2004
- Illustrated Yes
- Bookseller's Inventory # G0131453564I4N00
- ISBN 9780131453562 / 0131453564
- Weight 0.68 lbs (0.31 kg)
- Dimensions 8.84 x 6.28 x 0.48 in (22.45 x 15.95 x 1.22 cm)
- Library of Congress subjects Customer relations, Customer loyalty
- Library of Congress Catalog Number 2003066028
- Dewey Decimal Code 658.834
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First line
Recently, I stood in a boardroom and spoke with the top-tier executives of a major automobile manufacturer famous for its brand and renown for engineering and product excellence.