Telephone Skills At Work

UsedGood. All orders ship by next business day! This is a used paperback book. Has moderate wear on cover and/or pages. Has no markings on pages. Spine has been opened/creased. Has ex library labels/markings. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and… Read more about this item

McGraw-Hill Education. New. BRAND NEW, GIFT QUALITY! NOT OVERSTOCKS OR MARKED UP REMAINDERS! DIRECT FROM THE PUBLISHER!

Paperback / softback. New. In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.

paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.