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Supervision in the Hospitality Industry: Applied Human Resources
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Supervision in the Hospitality Industry: Applied Human Resources Hardcover - 2006 - 5th Edition

by Jack E. Miller; John R. Walker; Karen E. Drummond


From the publisher

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

First line

On Restaurant Row in one city, one family restaurant has had 12 different busboys in two months.

Details

  • Title Supervision in the Hospitality Industry: Applied Human Resources
  • Author Jack E. Miller; John R. Walker; Karen E. Drummond
  • Binding Hardcover
  • Edition number 5th
  • Edition 5
  • Pages 522
  • Volumes 1
  • Language ENG
  • Publisher John Wiley & Sons, Hoboken, New Jersey
  • Date March 3, 2006
  • Illustrated Yes
  • ISBN 9780471657484 / 0471657484
  • Weight 2.37 lbs (1.08 kg)
  • Dimensions 9.56 x 7.48 x 1.17 in (24.28 x 19.00 x 2.97 cm)
  • Library of Congress subjects Hospitality industry - Personnel management
  • Library of Congress Catalog Number 2005009306
  • Dewey Decimal Code 647.940

About the author

JOHN R. WALKER, DBA, CHA, FMP, is the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.

Karen Eich Drummond, Edd, RD, FADA, FMP, is a foodservice and nutrition consultant and writer. She has authored and coauthored numerous books, including Nutrition for Foodservice and Culinary Professionals, So You Want to Be a Chef?, and The Restaurant Training Program, all published by Wiley.

The late Jack E. Miller collaborated on several books in hospitality management, including Menu: Pricing & Strategy, and Food and Beverage Cost Control, Second Edition, both from Wiley.

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Supervision in the Hospitality Industry: Applied Human Resources
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Supervision in the Hospitality Industry: Applied Human Resources

by Jack E. Miller, John R. Walker, Karen Eich Drummond

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Supervision in the Hospitality Industry: Applied Human Resources
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Supervision in the Hospitality Industry: Applied Human Resources

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Supervision in the Hospitality Industry: Applied Human Resources

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Supervision in the Hospitality Industry : Applied Human Resources
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Supervision in the Hospitality Industry : Applied Human Resources

by Walker, John R., Miller, Jack E., Drummond, Karen Eich

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Supervision in the Hospitality Industry : Applied Human Resources
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Supervision in the Hospitality Industry : Applied Human Resources

by Walker, John R., Miller, Jack E., Drummond, Karen Eich

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Supervision in the Hospitality Industry: Applied Human Resources
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Supervision in the Hospitality Industry: Applied Human Resources

by Jack E. Miller,John R. Walker,Karen E. Drummond

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Supervision in the Hospitality Industry: Applied Human Resources

by Miller, Jack E.; Walker, John R.; Drummond, Karen E

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Wiley, 2006-03-03. Hardcover. Good. This listing is for Supervision in the Hospitality Industry: Applied Human Resources This edition is very similar to the most current updated edition, ISBN 1119148464 Please be sure to buy the earlier and much cheaper edition for your class and SAVE MONEY on your textbook expenses! We personally guarantee that you can use this edition for your class. If for some reason you're unhappy with any of our textbooks products, you are welcome to return the book back to us within 30 days of the purchase for a full refund.
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