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100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World Paperback - 2018
by Martin Newman; Malcolm McDonald
Details
- Title 100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World
- Author Martin Newman; Malcolm McDonald
- Binding Paperback
- Pages 304
- Volumes 1
- Language ENG
- Publisher Kogan Page
- Date 2018-08-28
- Features Bibliography, Index
- ISBN 9780749482671 / 0749482672
- Weight 1.25 lbs (0.57 kg)
- Dimensions 9.1 x 6 x 0.9 in (23.11 x 15.24 x 2.29 cm)
- Library of Congress subjects Marketing, Customer services
- Library of Congress Catalog Number 2018027582
- Dewey Decimal Code 658.812
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by Newman, Martin
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by McDonald, Malcolm
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by Martin Newman
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Paperback / softback. New. Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
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100 Practical Ways to Improve Customer Experience: Achieve End-to-end Customer Engagement in a Multi-channel World
by Newman, Martin/ McDonald, Malcolm
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by Newman, Martin
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Stock Photo: Cover May Be Different
100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World
by Newman, Martin
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