Peak Performance: Aligning the Hearts and Minds of Your Employees Hardcover - 2000
by Jon R. Katzenbach
Through its detailed case studies, "Peak Performance" highlights the various sources of emotional energy unique to each organization and the discipline companies need to follow their chosen paths. The book concludes with guidelines for managers seeking to reshape their practices to achieve better performance from their own workforces and gain the resulting competitive edge.
First line
In my first meeting with Steve Messana, senior vice president of Human Resources at The Home Depot, he captured the power of frontline commitment in the following simple statement: We encourage all of our people to come up with their own ideas to capture the customer's attention, and to try them out-there's no need for approval here.
Details
- Title Peak Performance: Aligning the Hearts and Minds of Your Employees
- Author Jon R. Katzenbach
- Binding Hardcover
- Edition First Edition
- Pages 304
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, Boston, MA, U.S.A.
- Date March 1, 2000
- ISBN 9780875849362 / 0875849369
- Weight 1.33 lbs (0.60 kg)
- Dimensions 9.49 x 6.42 x 0.99 in (24.10 x 16.31 x 2.51 cm)
- Library of Congress subjects Personnel management, Employee motivation
- Library of Congress Catalog Number 99-48878
- Dewey Decimal Code 658.314
Media reviews
Citations
- Reference and Research Bk News, 11/01/2000, Page 85
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