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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow; Claus Moller
- New
- Paperback
- Condition
- New
- ISBN 10
- 1881052818
- ISBN 13
- 9781881052814
- Seller
-
Memphis, Tennessee, United States
2 Copies Available from This Seller
(You can add more at checkout.)
Payment Methods Accepted
About This Item
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. 6x0x9.
Synopsis
Includes bibliographical references and index.
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Details
- Bookseller
- Gulf Coast Books
(US)
- Bookseller's Inventory #
- 1881052818-11-9417774
- Title
- A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
- Author
- Janelle Barlow; Claus Moller
- Format/Binding
- Paperback
- Book Condition
- New
- Quantity Available
- 2
- ISBN 10
- 1881052818
- ISBN 13
- 9781881052814
- Publisher
- Berrett-Koehler Publishers
- Place of Publication
- San Francisco
- Date Published
- 1996-01-01
- Size
- 6x0x9
- X weight
- 15 oz
Terms of Sale
Gulf Coast Books
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
Gulf Coast Books
Biblio member since 2018
Memphis, Tennessee
About Gulf Coast Books
We are an online bookseller. Millions of satisfied customers.
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...