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A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool Paperback - 2008
by Claus M?ller; Janelle Barlow
- Used
- Good
- Paperback
Description
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Details
- Title A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
- Author Claus M?ller; Janelle Barlow
- Binding Paperback
- Edition 2nd
- Condition Used - Good
- Pages 287
- Language ENG
- Publisher Berrett-Koehler Publishers, Incorporated
- Date 2008
- Bookseller's Inventory # G1576755827I3N00
- ISBN 9781576755822
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