Description:
Paperback. Very Good.
![A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.l.jpg)
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong Paperback - 2008
by Barlow, Janelle; Moller, Claus
From the publisher
Details
- Title A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
- Author Barlow, Janelle; Moller, Claus
- Binding Paperback
- Edition 2nd
- Pages 287
- Language ENG
- Publisher Berrett-Koehler Publishers
- Date 2008-08
- ISBN 9781576755822
About the author
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A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)
by Claus Moller
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- Very Good
- Paperback
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- Used - Very Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
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- 3
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A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
by Claus M?ller; Janelle Barlow
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 3
- Seller
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Seattle, Washington, United States
- Item Price
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NZ$11.62FREE shipping to USA
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Description:
Berrett-Koehler Publishers, Incorporated, 2008. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$11.62
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![A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/h/577/784/1186784577.0.m.jpg)
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; M?ller, Claus
- Used
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
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NZ$11.62FREE shipping to USA
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Description:
Berrett-Koehler Publishers, 2008. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$11.62
FREE shipping to USA
![A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/h/344/041/1200041344.0.m.jpg)
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; M?ller, Claus
- Used
- Very Good
- Paperback
- Condition
- Used - Very Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 3
- Seller
-
Seattle, Washington, United States
- Item Price
-
NZ$11.62FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, 2008. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$11.62
FREE shipping to USA
![A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/h/737/289/1235289737.0.m.jpg)
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; M?ller, Claus
- Used
- Acceptable
- Paperback
- Condition
- Used - Acceptable
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
NZ$11.62FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, 2008. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$11.62
FREE shipping to USA
![A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.m.jpg)
Stock Photo: Cover May Be Different
A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
by Møller, Claus, Barlow, Janelle, Møller, Claus
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 2
- Seller
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Mishawaka, Indiana, United States
- Item Price
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NZ$12.25FREE shipping to USA
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Description:
Berrett-Koehler Publishers, Incorporated. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
NZ$12.25
FREE shipping to USA
![A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.m.jpg)
Stock Photo: Cover May Be Different
A Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
by Møller, Claus, Barlow, Janelle, Møller, Claus
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 1
- Seller
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Reno, Nevada, United States
- Item Price
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NZ$12.25FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, Incorporated. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
NZ$12.25
FREE shipping to USA
![A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.m.jpg)
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Barlow, Janelle
- Used
- Paperback
- Condition
- Used: Good
- Edition
- 2nd
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 1
- Seller
-
HOUSTON, Texas, United States
- Item Price
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NZ$15.47FREE shipping to USA
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Description:
Barlow, Janelle/ Moller, Claus, 2008-08-01. 2nd. paperback. Used: Good.
Item Price
NZ$15.47
FREE shipping to USA
![A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.m.jpg)
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; Møller, Claus
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 776
- Seller
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Fairfax Station, Virginia, United States
- Item Price
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NZ$29.85NZ$6.64 shipping to USA
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Description:
Berrett-Koehler Publishers, 2008-08-01. Paperback. New.
Item Price
NZ$29.85
NZ$6.64
shipping to USA
![A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool](https://d3525k1ryd2155.cloudfront.net/f/822/755/9781576755822.RH.0.m.jpg)
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; Møller, Claus
- Used
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781576755822 / 1576755827
- Quantity Available
- 776
- Seller
-
Fairfax Station, Virginia, United States
- Item Price
-
NZ$32.55NZ$6.64 shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, 2008-08-01. Paperback. Like New.
Item Price
NZ$32.55
NZ$6.64
shipping to USA