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A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool Paperback - 2008
by Barlow, Janelle; M?ller, Claus
- Used
- Acceptable
- Paperback
Description
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Details
- Title A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
- Author Barlow, Janelle; M?ller, Claus
- Binding Paperback
- Edition 2nd
- Condition Used - Acceptable
- Pages 287
- Language ENG
- Publisher Berrett-Koehler Publishers
- Date 2008
- Bookseller's Inventory # G1576755827I5N00
- ISBN 9781576755822
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