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Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool Paperback - 1996
by Barlow, Janelle; Moller, Claus
- Used
- Good
- Paperback
- first
Description
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Details
- Title Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool
- Author Barlow, Janelle; Moller, Claus
- Binding Paperback
- Edition First Edition
- Condition Used - Good
- Pages 232
- Volumes 1
- Language ENG
- Publisher Berrett-Koehler Publishers, San Francisco, USA
- Date 1996
- Bookseller's Inventory # BUSGEN36
- ISBN 9781881052814 / 1881052818
- Weight 0.7 lbs (0.32 kg)
- Dimensions 8.98 x 6 x 0.66 in (22.81 x 15.24 x 1.68 cm)
- Library of Congress Catalog Number 95-52763
- Dewey Decimal Code 658.812
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