Customer Care Excellence : Create an Effective Customer Service Strategy Paperback - 2002 - 4th Edition

Details

• Title Customer Care Excellence : Create an Effective Customer Service Strategy
• Author Cook, Sarah
• Binding Paperback
• Edition number 4th
• Edition 4
• Condition Used - Good
• Pages 248
• Volumes 1
• Language ENG
• Publisher Kogan Page, Limited
• Date August 1, 2002
• Bookseller's Inventory # GRP28275214
• ISBN 9780749437923 / 0749437928
• Weight 0.79 lbs (0.36 kg)
• Dimensions 9.3 x 5.97 x 0.56 in (23.62 x 15.16 x 1.42 cm)
• Dewey Decimal Code 658.812

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