Description:
Paperback. Good.
![Customer Care Excellence: Create an Effective Customer Service Strategy](https://d3525k1ryd2155.cloudfront.net/f/923/437/9780749437923.IN.0.m.jpg)
Stock Photo: Cover May Be Different
Customer Care Excellence: Create an Effective Customer Service Strategy Paperback - 2002 - 4th Edition
by Sarah Cook
Summary
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
Details
- Title Customer Care Excellence: Create an Effective Customer Service Strategy
- Author Sarah Cook
- Binding Paperback
- Edition number 4th
- Edition 4
- Pages 248
- Volumes 1
- Language ENG
- Publisher Kogan Page
- Date August 1, 2002
- ISBN 9780749437923 / 0749437928
- Weight 0.79 lbs (0.36 kg)
- Dimensions 9.3 x 5.97 x 0.56 in (23.62 x 15.16 x 1.42 cm)
- Dewey Decimal Code 658.812
More Copies for Sale
![Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)](https://d3525k1ryd2155.cloudfront.net/h/804/441/733441804.0.m.jpg)
Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)
by Cook, Sarah
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780749437923 / 0749437928
- Quantity Available
- 1
- Seller
-
GORING BY SEA, West Sussex, United Kingdom
- Item Price
-
NZ$1.68NZ$18.05 shipping to USA
Show Details
Item Price
NZ$1.68
NZ$18.05
shipping to USA
![Customer Care Excellence: How to Create An Effective Customer Focus (Professional Paperbacks)](https://d3525k1ryd2155.cloudfront.net/f/923/437/9780749437923.IN.0.m.jpg)
Stock Photo: Cover May Be Different
Customer Care Excellence: How to Create An Effective Customer Focus (Professional Paperbacks)
by Cook, S.
- Used
- Paperback
- Condition
- Used
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780749437923 / 0749437928
- Quantity Available
- 1
- Seller
-
Lincoln, Lincolnshire, United Kingdom
- Item Price
-
NZ$5.26NZ$26.85 shipping to USA
Show Details
Description:
Kogan Page, 2002. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,450grams, ISBN:9780749437923
Item Price
NZ$5.26
NZ$26.85
shipping to USA
![Customer Care Excellence : Create an Effective Customer Service Strategy](https://d3525k1ryd2155.cloudfront.net/f/923/437/9780749437923.IN.0.m.jpg)
Stock Photo: Cover May Be Different
Customer Care Excellence : Create an Effective Customer Service Strategy
by Cook, Sarah
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780749437923 / 0749437928
- Quantity Available
- 1
- Seller
-
Dunfermline, Fife, United Kingdom
- Item Price
-
NZ$8.32NZ$16.65 shipping to USA
Show Details
Description:
Kogan Page, Limited. Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
NZ$8.32
NZ$16.65
shipping to USA
![Customer Care Excellence: Create an Effective Customer Service Strategy](https://d3525k1ryd2155.cloudfront.net/f/923/437/9780749437923.IN.0.m.jpg)
Stock Photo: Cover May Be Different
Customer Care Excellence: Create an Effective Customer Service Strategy
by Cook, Sarah
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780749437923 / 0749437928
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
NZ$13.50FREE shipping to USA
Show Details
Description:
Kogan Page, 2002. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$13.50
FREE shipping to USA
![Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback...](https://d3525k1ryd2155.cloudfront.net/f/923/437/9780749437923.IN.0.m.jpg)
Stock Photo: Cover May Be Different
Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback Series)
by Cook, Sarah
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780749437923 / 0749437928
- Quantity Available
- 1
- Seller
-
Newport Coast, California, United States
- Item Price
-
NZ$73.11FREE shipping to USA
Show Details
Description:
paperback. Good. Access codes and supplements are not guaranteed with used items.
Item Price
NZ$73.11
FREE shipping to USA