Employees First, Customers Second: Turning Conventional Management Upside Down by Nayar, Vineet - 2010

UsedVeryGood. All orders ship by next business day! This is a used hardcover book. Pages have no markings and has some wear. Dust jacket is included and has wear and small tears. The cover/boards have wear. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

Harvard Business Review Press, 2010. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Harvard Business Review Press. Used - Good. Used book that is in clean, average condition without any missing pages.

Harvard Business Review Press. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Harvard Business Review Press, 2010-06-08. Hardcover. Very Good. Minimal wear to cover. Pages clean and in excellent condition.

Harvard Business Review Press. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.

Harvard Business Review Press. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Harvard Business Review Press, 2010-06-08. 56295th. hardcover. Used: Good.

Harvard Business Review Press. 56295th. hardcover. Like New. 6x0x8. There is some light tanning/foxing to the outer edges of the pages due to age.

Harvard Business Review Press, 2010-06-08. Hardcover. Very Good. This book is in clean condition, but has some damage, which is usually a tear, a scratch or a dent on the cover. clean pages, no missing pages.