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Keeping Customers (Harvard Business Review Book)

Keeping Customers (Harvard Business Review Book)

Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J.; Shapiro, Benson P. [Editor]

  • Used
  • very good
  • Hardcover
Condition
Very Good
ISBN 10
0875843336
ISBN 13
9780875843339
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Johnson City, Tennessee, United States
Item Price
NZ$9.49
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About This Item

Harvard Business Review Press, 1993-04-01. 2nd Printing. Hardcover. Very Good. 9x6x1. The dust jacket is clean with light shelf wear. A previous owner's inscription lies on the first end paper. The pages of this book are clean and unmarked. A good solid copy. FAST SHIPPING & FREE TRACKING!

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Details

Bookseller
Book Lovers Warehouse US (US)
Bookseller's Inventory #
197753
Title
Keeping Customers (Harvard Business Review Book)
Author
Sviokla, John J.; Shapiro, Benson P. [Editor]
Format/Binding
Hardcover
Book Condition
Used - Very Good
Quantity Available
1
Edition
2nd Printing
ISBN 10
0875843336
ISBN 13
9780875843339
Publisher
Harvard Business Review Press
Place of Publication
Boston, Ma
Date Published
1993-04-01
Size
9x6x1
Bookseller catalogs
Business: General;
X weight
26 oz

Terms of Sale

Book Lovers Warehouse

PAYMENT: All major credit cards accepted. Checks, or money orders by mail. Orders are usually shipped within one day of receipt of payment. Payment must be received within 10 day of placing order. RETURNS: If you are not fully satisfied that your order is in the same condition as we described, contact us within 7 days for a refund or exchange. Your order must be returned to Book Lover's Warehouse in the same condition in which it was received. Shipping is not refundable.

About the Seller

Book Lovers Warehouse

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2005
Johnson City, Tennessee

About Book Lovers Warehouse

We are a small, family owned business operating out of East Tennessee. We have a brick and mortar store located in Johnson City, TN and have been in operation for over 15 years. We appreciate your shopping with us!

Glossary

Some terminology that may be used in this description includes:

Shelf Wear
Shelf wear (shelfwear) describes damage caused over time to a book by placing and removing a book from a shelf. This damage is...
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
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