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People Skills : How to Assert Yourself, Listen to Others and Resolve Conflicts
by Bolton, Robert H
- Used
- Condition
- Used - Good
- ISBN 10
- 0136557791
- ISBN 13
- 9780136557791
- Seller
-
Mishawaka, Indiana, United States
Payment Methods Accepted
About This Item
Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Synopsis
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Details
- Bookseller
- Better World Books
(US)
- Bookseller's Inventory #
- 5441085-6
- Title
- People Skills : How to Assert Yourself, Listen to Others and Resolve Conflicts
- Author
- Bolton, Robert H
- Book Condition
- Used - Good
- Quantity Available
- 1
- Binding
- Unknown
- ISBN 10
- 0136557791
- ISBN 13
- 9780136557791
- Publisher
- Wiley & Sons, Incorporated, John
- Place of Publication
- London, New York And Edinburgh
- This edition first published
- 1979
Terms of Sale
Better World Books
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About the Seller
Better World Books
Biblio member since 2005
Mishawaka, Indiana
About Better World Books
Better World Books is the world's leading socially conscious online bookseller and has sold over 100 million books. Each sale generates funds for global literacy and education initiatives. We offer low prices, fast shipping, and have a 100% money back guarantee, if you are not completely satisfied.
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