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Punching In: One Man's Undercover Adventures on the Front Lines of America's
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Punching In: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies Paperback - 2008

by Frankel, Alex

  • Used

Journalist Frankel went undercover and joined the ranks of low-paid, retail, and service employees of some of America's best-known companies to find out how these companies train thousands of average individuals, turn them into cheerleaders for their products, and then send them to the front lines where they become the main point of contact with customers.

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Details

  • Title Punching In: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies
  • Author Frankel, Alex
  • Binding Paperback
  • Edition Edition
  • Condition New
  • Pages 240
  • Volumes 1
  • Language ENG
  • Publisher HarperBusiness
  • Date 2008-11-18
  • Features Bibliography, Index, Price on Product - Canadian, Table of Contents
  • Bookseller's Inventory # 52GZZZ00GRL2_ns
  • ISBN 9780060849672 / 0060849673
  • Weight 0.4 lbs (0.18 kg)
  • Dimensions 7.8 x 5.2 x 0.6 in (19.81 x 13.21 x 1.52 cm)
  • Dewey Decimal Code 658.314

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