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Quality Customer Service

Quality Customer Service

Quality Customer Service
Stock Photo: Cover May Be Different

Quality Customer Service

by Martin, William B

  • Used
  • very good
  • Paperback
Condition
Very Good
ISBN 10
1560525991
ISBN 13
9781560525998
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Tokyo, Japan
Item Price
NZ$7.96
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NZ$20.33 Shipping to USA
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About This Item

US: Cengage Learning, Inc, 2000. Paperback. Very Good. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs. Everyone in an organization has something to do with customers daily. Customer service is the foundation on which success and profitability can be built. This book guides you through the establishment of quality customer service procedures to build your company's business. The principles covered can be applied for internal and external customers alike.

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Details

Bookseller
Infinity Books Japan JP (JP)
Bookseller's Inventory #
RWARE0000055661
Title
Quality Customer Service
Author
Martin, William B
Format/Binding
Paperback
Book Condition
Used - Very Good
Quantity Available
1
ISBN 10
1560525991
ISBN 13
9781560525998
Publisher
Cengage Learning, Inc
Place of Publication
US
Date Published
2000
Bookseller catalogs
Teaching English / Business;

Terms of Sale

Infinity Books Japan

We return books after seven days, if the customer is not 100% happy with our transaction.

About the Seller

Infinity Books Japan

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2006
Tokyo

About Infinity Books Japan

Infinity Books Japan,was founded in the year 2002, we pride ourselves in being there for our customers, we deal in, used, rare, out of print and first editions.

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Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
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