This is Service Design Thinking: Basics, Tools, Cases by Stickdorn, Marc - 2012-01-11

Hoboken, NJ: Wiley, 2011. 1st ptg.. Paperback. Book: Very Good. 8vo.. 373 pp. 7 3/8 x 9 1/4. Black wraps. No damage or markings noted.

UsedGood. Corners are bent. Stains on outside cover/inside the book. Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included.

Wiley, 2012-01-11. Paperback. Good. 1.0236 in x 9.1339 in x 7.3228 in. Ships FAST! May contain highlighting/underlining/notes/etc. May have used stickers on cover. Access codes and supplements are not guaranteed to be included with used books.SP24

Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

Wiley & Sons, Incorporated, John. Used - Good. Used book that is in clean, average condition without any missing pages.

Wiley, 2012-01-11. Paperback. Good. 1.0236 in x 9.1339 in x 7.3228 in. A little rough around the edges, but the book is generally in good condition. May contain highlighting/underlining/notes/etc. May have used stickers on cover. Access codes and supplements are not guaranteed to be included with used books.

Wiley. 1. Good. Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported

Paperback. Very Good.

Wiley, 2012-01-11. 1. paperback. Used:Good.

New. .