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Strategic Customer Care: An Evolutionary Approach to Customer Care

Strategic Customer Care: An Evolutionary Approach to Customer Care

Strategic Customer Care: An Evolutionary Approach to Customer Care
Stock Photo: Cover May Be Different

Strategic Customer Care: An Evolutionary Approach to Customer Care

by Brown, Stanley A

  • Used
  • Hardcover
  • first
Condition
Fine in Near Fine dust jacket
ISBN 10
0471643424
ISBN 13
9780471643425
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Wheatfield, New York, United States
Item Price
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About This Item

Toronto: Wiley. Fine in Near Fine dust jacket. 1999. First Edition. Hardcover. 0471643424 . A Good Read ships from Toronto and Niagara Falls, NY - customers outside of North America please allow two to three weeks for delivery. D/j has minor tip wear, small indent near spine. ; 8vo - over 7¾" - 9¾" Tall .

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Details

Bookseller
A Good Read US (US)
Bookseller's Inventory #
6997
Title
Strategic Customer Care: An Evolutionary Approach to Customer Care
Author
Brown, Stanley A
Format/Binding
Hardcover
Book Condition
Used - Fine in Near Fine dust jacket
Edition
First Edition
ISBN 10
0471643424
ISBN 13
9780471643425
Publisher
Wiley
Place of Publication
Toronto
Date Published
1999
Keywords
0471643424
Bookseller catalogs
Business;

Terms of Sale

A Good Read

Refunds issued for all items returned within 30 days undamaged. Returns resulting from the item received by the buyer being different from the one described in the Biblio listing will result in a refund of the book value and all related shipping costs upon return of the item. Books returned for any other reason within 30 days will result in a refund of the book value only.

About the Seller

A Good Read

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2008
Wheatfield, New York

About A Good Read

Specializing in signed first editions since 2000.

Glossary

Some terminology that may be used in this description includes:

Fine
A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...
Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
First Edition
In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...

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