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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

  • Used
Condition
UsedVeryGood
ISBN 10
0814413331
ISBN 13
9780814413333
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UsedVeryGood.

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Details

Bookseller
Books4Cause Inc. US (US)
Bookseller's Inventory #
5D4000009C5I_ns
Title
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Author
Goodman, John
Book Condition
UsedVeryGood
Quantity Available
1
Binding
Hardcover
ISBN 10
0814413331
ISBN 13
9780814413333
Publisher
Amacom
Place of Publication
Saranac Lake, New York, U.s.a.
This edition first published
2009-05

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About the Seller

Books4Cause Inc.

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2020
Skokie, Illinois

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